Q: Why is there a logo or signature on my photo? How do I remove the logo?

We have added the signature feature as a fun way for the customer to customize their orders. However, you can disable this feature at your discretion. 

To turn this feature off:

1. Go to Menu

2. Click “Settings”

3. Click “Signature settings” 

4. Toggle the Krome logo and signature switches to off and Save changes.


If your photo has already been completed, please download your photo again after you have changed the settings to the off position and saved the changes.Krome_logo_and_signature-1.jpg

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